guarantee

You can find more information about the guarantee here .

Service Center Switzerland

Hunnenweg 4 P.O. Box
4503 Solothurn
Switzerland

Telephone: +41 586 668668
Email: repair.service@mondaine.ch

You can find an overview of all service centers here .

Important information about shipping:

1. Please address the watch to "The Service Center"
2. You do not need to include the original gift box, but you should pack the watch carefully (eg wrapped in bubble wrap) to avoid any damage in transit.
3. Please ensure the shipment is adequately insured and endeavor to obtain a tracking number if possible. We are not responsible or liable for damage to items or loss of shipment during transit to our facilities.
4. If you are shipping your watch across an international border, state: " Returning product to manufacturer for repair & return only." Value for customs purposes only. No commercial value. You are responsible for any duties, taxes, freight, or other charges associated with shipping your watch to our service centers. Failure to do so may result in the shipment being rejected.